MerchantReturnPolicy Schema

MerchantReturnPolicy expresses return windows, methods and responsibility for return fees using standardized properties. Eligible shopping presentations may show information such as “free returns within 14 days.” Specify applicableCountry where needed and make the declared policy consistent with the rules and actual terms for that market. If policies vary by season or product category, attach the appropriate policy to each relevant product or offer rather than applying an inaccurate global rule.

Business applications and impact#

Helps shoppers assess merchant reliability and can support conversion in eligible shopping listings.

Implementation guidance and considerations#

Provide accurate return windows, for example 14 days where applicable, and ensure the policy matches each country’s actual requirements and published terms.

Code example#

{
  "@context": "https://schema.org",
  "@type": "MerchantReturnPolicy",
  "applicableCountry": "KR",
  "returnPolicyCategory": "https://schema.org/MerchantReturnFiniteReturnWindow",
  "merchantReturnDays": 14,
  "returnMethod": "https://schema.org/ReturnByMail",
  "returnFees": "https://schema.org/FreeReturn"
}